BUGBIRD COServices Summary
- Passenger Service Systems
Independent advice on sourcing, configuring, and optimising PSS to fit your commercial model. Full project management for start-ups, migrations, and upgrades.
- Systems Consulting
Expert guidance to cut through vendor noise, align technology with strategy, and deliver measurable results.
- End-to-end Journey
Expertise across the full customer journey, from booking and servicing to passenger handling, loyalty, and disruption recovery. We design experiences that work seamlessly across every touchpoint.
- Distribution Consulting
Practical solutions for GDS, OTA, and direct channels. Full channel stand-up, payment system integration, and PSP support and management. Balance reach, cost, and control.
- Payment Systems & PSP Support
Setup, integration, and ongoing management of payment systems and PSPs.
- Systems Architecture
Designing connected, scalable tech stacks that support growth and remove bottlenecks.
- Software Development
Custom applications and integrations that solve where off-the-shelf tools fall short.
- Service Management
Ongoing support, monitoring, and optimisation to ensure systems perform and evolve with your needs.
- Project Management
End-to-end oversight for system implementations and airline start-ups, from planning to delivery, reducing risk and ensuring seamless execution.
Your customers care about three things: Price, functionality, and expertise. We deliver on all three, without compromise.
Travel technology is complex, fragmented, and often decades behind. Whether it is launching an airline, optimising distribution, or integrating booking systems, we design solutions around your business model rather than forcing you into someone else’s box. Our focus is on flexible, connected, and future-ready systems that help you innovate, adapt, and grow without legacy limits. See how we can help
Our Manifesto
The industry runs on outdated standards and fragmented systems that make even simple changes costly. We exist to challenge that status quo with flexible, connected solutions that fit each business, not force businesses into the same mould.
Our purpose is simple: make expertise accessible, simplify complexity, and give airlines and travel companies the tools to deliver unique customer experiences without legacy barriers.
Frustrations
Solutions
- Legacy limitsLateral thinking
- Outdated systemsModern and reliable
- Off the shelf Tailored and adaptable
- Rigid limitationsScalable and flexible
- Disconnected toolsIntegrated architecture
- Generic solutions Creative innovation
- Complex pricingTransparent rates
Ready to change course?
Case Studies
From outdated IBE to a modern digital storefront →
The fastest PSS cutover Sabre has ever delivered →
The only thing missing here is your logo →